With such a massive range of online casinos now flooding the market, the industry is now more competitive than ever before. So to survive in such a cut-throat industry, operators are constantly finding new ways to outdo their competitors and deliver compelling gaming experiences. Sadly though, there remain plenty of disreputable operators who are quite willing to serve punters with shoddy gambling platforms and plenty of casino portals happy to recommend them as well. So aside from only using an honest, reputable portal such as InsideCasino.com when doing your research, here are a few things to look out for when visiting a new online casino.
SSL Technology
This is the first and most obvious indicator of quality. SSL encryption is a bare minimum requirement for any website that allows for online transactions. Used to protect the transmission of personal and/or financial information it has become an online industry standard. An active, valid SSL certificate is indicated by the https prefix and a padlock which can be viewed in a browser address bar window.
Customer Support
Customer support is of paramount importance, especially when it comes to casino gamers who spend considerable sums of money. An inadequate help suite tends to reveal a poor casino as well as a contemptuous attitude towards players. If you’re going to take their money, at least have the decency to include multiple communication options. As well as email, this should include live chat and telephone support. An FAQ section is helpful too.
Design
Design is another area that can offer of plenty of clues about the quality of any online enterprise, not just a virtual casino. Think about it. Would you visit a high-street store with a grimy facade or unkempt window display? Probably not. The same thinking can often be applied to website front-ends which effectively serve as their shop-windows. A site that’s badly designed or structured can speak volumes about its owner’s MO.
Game Selection
The best online casinos feature an expansive range of casino games across multiple categories. We’re not just talking about bog standard slots here either. Some of the most successful operators are able to mix things up by including progressive jackpots as well as live dealer titles. Variety is one of the things that keep players coming back for more.
Promotional Variety
Although not necessarily indicative of quality, it a good sign if an online casino offers multiple promotions. It also helps if these promotions aren’t best by draconian stipulations and/or hidden terms – these still exist believe it or not, even despite stricter industry regulations.