1. Terms and conditions
a. For instructions on how to claim your free bet, go to ‘How do I find and use my free bet?’ on our website.
2. General restrictions
a) We expect you to be fair when you take part in promotions. We consider certain types of play to be unfair and to breach these terms and conditions. We define these types of play as the following:
• using ‘minimal risk wagering patterns’ (that is, a set pattern of bets or stakes that unfairly minimises risks or opposite betting);
• sharing personalised promotions (that is, promotions only available to specific customers we offer them to) with others and/or taking part in any personalised promotion forwarded to you by someone else when it was not intended for you;
• colluding with other customers (that is, plotting with others to gain an unfair advantage) in relation to the Promotion;
• taking advantage of broken mechanics and combination of loopholes on the game that leads to abusing the promotion/bonus; and
• purchasing all the tickets for a free game; or repeatedly depositing, cashing out and redepositing purely to gain a deposit related bonus.
b) If you take part in any play that we consider to be unfair, we may cancel any bonuses or promotions, reclaim any bonus you have received as part of any promotion we have cancelled, and either:
• void any bets funded by a bonus (that is, treat them as if they had never been placed); or
• remove any winnings relating to any bonus.
c) Regardless of anything else set out in these terms and conditions, you can withdraw funds from your main balance at any time, except where we must withhold the funds to meet our legal or regulatory obligations.
d) You cannot take part in this promotion if we have previously banned you from taking part in promotions, or from betting or playing any games on our website.
e) William Hill has the right to refuse or withhold Free Bets (or any winnings from Free Bets) in the event of funds you have wagered being cancelled or denied by any payment service.
f) We can change or cancel this promotion, or change these terms and conditions:
• without giving you notice, if the change or cancellation is needed because of any change in law or regulation; or
• by giving you notice beforehand, if the change or cancellation is for any other valid reason (for example, if there is a fault in the software or systems we use to provide this promotion, or we identify a mistake in these terms and conditions).
g) We can also award an equivalent bonus to the one referred to in this promotion.
h) These terms and conditions are governed by, and interpreted in line with, the laws of England and Wales. Any legal action in connection with these terms and conditions will be dealt with in the courts of England and Wales.